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Terms & Conditions

All customers and visitors to ZingCycle and ZingroupX are subject to ZingCycle, LLC's Terms and Conditions as expressed below.

ZingCycle's website is 

ZingCycle's Terms and Conditions were developed to ensure that our customers are using our facilities and services with due regard to their rights and the rights of other users, and in conformity with ZingCycle's standard and current procedures, rules, regulations and requirements.

By accessing, browsing and/or using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions and to comply with all applicable laws and regulations. If you do not agree, do not use this website.

Reservations/Charges In order to make a reservation, you must first own a series (group of classes). To buy a series, you can either Sign Up for a username and password and purchase a series online, or if you already have a username and password click Sign In to buy a series and make your reservation. You should be aware that series expire and class and future series prices are subject to change. We accept Mastercard, Visa, American Express and Cash. In most cases you can reserve classes up to 2 weeks in advance. Click for online reservations. Deadlines apply regardless of available functionality. Your credit/debit card will be charged for your order when you submit your order. All sales are final. ZingCycle will not process reservation charges that use an incorrect, expired, or over-the-limit credit card. We will make our best efforts to contact you if this occurs. If you fail to pay any fees or charges when due, services or privileges may be suspended or terminated. You shall be responsible and liable for any fees, including attorneys' fees and collection costs, that ZingCycle may incur in its efforts to collect any unpaid balances from you.

Cancellation policy. In order to cancel a ZingCycle or ZingroupX class reservation, you must unreserve at least 2 hours before class begins. Once your class reservation is canceled, the class seat will be returned to your series to be used at a future date and the class is not refunded. You can cancel your reservation in the following ways: a) Log into your account and, next to the class you wish to cancel, press "unreserve." b) Call 201-399-4999 to have our front desk staff cancel the class for you. If canceled less than 2 hours in advance, you will still be charged for the class, but your seat will be available for other riders. Wait-listed customers will be assigned a seat and contacted by email up to 2 hours before the class begins and the same cancelation policy applies. If a seat was released less than 2 hours before the class begins, we waitlisted customers will be contacted by phone with the option to join the class. Seats on a wait-listed class that did not sign-in will be released 5 minutes after the class started and be reassigned for waiting customers.

Unlimited packages No Show. If you purchased any unlimited class package, made a reservation, did not attend the class, and did not unreserve according to the cancelation policy, you will be charged for the class at the current No Show rate of $15 (as of Feb 2015). If no credit card is on file, 3 days will be deducted from the original expiration date for each No Show.

Schedule and instructor roster are subject to change or/and cancelations. We will make our best efforts to keep our online schedule updated and to notify of such changes.



WAIVER AND RELEASE 1. I/We desire to utilize the facilities and programs run by and/or located at ZingCycle LLC ("ZingCycle"). 2. I/We understand and acknowledge that this disclosure and limitation of liability is a separate agreement and is not a part or requirement of any other contract, including any membership contract that may exist between me/us and ZingCycle. 3. I/We hereby understand and acknowledge that the training, programs and events held by ZingCycle consists of physically demanding activity and may expose me to many inherent risks, including accidents, injury, illness, or even death. 4. I/We represent and warrant that prior to undertaking these activities, I/we have discussed participating in these activities with my/our physician and that I/we are physically fit and mentally capable of performing the physical activity I choose to participate in. I/we understand and acknowledge that ZingCycleis not a medical provider and that ZingCycle is relying on your knowledge of your physical and mental limits. 5. I/We understand and acknowledge that all activities at ZingCycle are voluntary and that I am under no obligation to participate in any activity that I feel may be dangerous or for which I feel I am not physically or mentally capable. 6. I/We acknowledge my/our responsibility, prior to commencing any activity, to communicate any concerns regarding my/our physical and psychological condition that might conflict with participation in activity. 7. I/We assume all risk of injuries associated with participation including, but not limited to, falls, contact with other participants, the effects of the weather, including high heat and/or humidity, and all other such risks being known and appreciated by me. 8. In consideration of ZingCycle'sacceptance of my/our participation in ZingCycle programs and ZingCycle furnishing services to me, I/we agree, for myself and anyone entitled to act on my behalf, to HOLD HARMLESS, WAIVE AND RELEASE ZingCycle, its officers, agents, employees, organizers, representatives, and successors from any responsibility, liabilities, demands, or claims of any kind arising out of my participation in the ZingCycle training, programs and/or events. This limitation of liability shall not be deemed preclude claims brought under M. G. L. 93A, or any other claim deemed permissible under M. G. L. 93 § 80.